Joan Chang - Telemarketer Resume Simple
SUMMARY
Seeking a position in a company that will allow me to utilize my skills and experience in the field of the field of the organization.
SKILLS
  • telephone, ads
  • retention, training, liaison, management, closing, cash management, job costing, cash, reconciliations, internal controls, adobe, accounting, fixed assets, budget, reports, bank reconciliations, forecasts, documentation, act, financial statements, solomon, office, excel
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Telemarketer

    Coldwell Banker

    • Maintains customer confidence by keeping information confidential. Provides information to customers by phone, in person, or in person.
    • Assist in the development of the ads for the company. Provide support to the sales team. Ensure that all new products are being met.
    • Communicated with customers via telephone and in person to resolve issues and provide information to the customer. Also, maintained a strong working relationship with the sales team.
    • Maintains accounting ledgers by verifying and posting account transactions. Prepares and processes A/P invoices. Researches and resolves billing and payment discrepancies.
    • Manage and maintain all vendor files and records, including W9 forms, 1099 forms, and other documents. Respond to vendor inquiries.
  • 2017-12-262017-12-26

    Financial Reporting Accountant

    Holiday Inn Club Vacations

    • Prepared monthly financial statements, and assisted with month-end closing, including preparation of cash management reports, reconciliation of bank accounts, AP aging report, and fixed assets.
    • Developed and implemented new GL account reconciliation process. Assisted with the development of the annual budgets and monthly reforecasts.
    • Provide support to accounting department on monthly close process, including preparation of journal entries, account reconciliations, and internal controls.
    • Performed monthly reconciliation of all GL accounts, including the editing of the financial statements and the development of the necessary documentation.
    • Worked closely with the Controller to ensure proper recording of revenue and expense allocations, including the calculation of the monthly sales commission and bonus accrual.
    • Worked with the Finance team to develop and implement a new GL system. Created training manual for the accounting department.

 Monster.com 

 The Net Advance of Physics