Verify insurance and eligibility information and obtain necessary medical documentation. Scan and document all patient information into the billing system.
Schedule appointments, register patients, collect co-pays, enter patient information into database, maintain and update the front desk.
Assist patients with any questions or concerns regarding their visit and/or complaints. May assume advocate for the patient’s financial responsibility and adheres to the policies and procedures of the company.
Verify insurance eligibility and benefits and obtain pre-certification/authorization for procedures. Schedule appointments for patients. Collect co-pays, deductibles and co-insurances.
Verify insurance benefits and obtain pre-certification/authorization for procedures. Collect co-pays, deductibles and co-insurances.
Verify insurance eligibility and benefits and obtain pre-certification/authorization for procedures. Collect co-pays, deductibles and other out of pocket amounts.
Patient Service Representative
Fairdale High School
Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart.
Collects payments from patients and applies payments to patient accounts in the computer system. Reconciles daily cash reports and other duties as assigned.
Answers patient questions, concerns, and complaints regarding billing and payment policies. Provides information to patients regarding financial responsibilities and refers them to appropriate resources.
Provides exemplary customer service; treats patients and coworkers with courtesy and discretion. Greets and directs patients, salespeople, and visitors.