Joseph Theodore - Patient Access Representative III Resume Simple
SUMMARY
A highly motivated, detail oriented, and results-oriented professional with a strong work ethic, and a commitment to excellence in the healthcare industry.
SKILLS
  • documentation, front desk, medical, database, billing, insurance
  • customer service, cash, adjustments, computer, reports, prior authorization, payments
WORK EXPERIENCES
  • 2018-02-152018-02-15

    Patient Access Representative III

    Kohler Company

    • Verify insurance and eligibility information and obtain necessary medical documentation. Scan and document all patient information into the billing system.
    • Schedule appointments, register patients, collect co-pays, enter patient information into database, maintain and update the front desk.
    • Assist patients with any questions or concerns regarding their visit and/or complaints. May assume advocate for the patient’s financial responsibility and adheres to the policies and procedures of the company.
    • Verify insurance eligibility and benefits and obtain pre-certification/authorization for procedures. Schedule appointments for patients. Collect co-pays, deductibles and co-insurances.
    • Verify insurance benefits and obtain pre-certification/authorization for procedures. Collect co-pays, deductibles and co-insurances.
    • Verify insurance eligibility and benefits and obtain pre-certification/authorization for procedures. Collect co-pays, deductibles and other out of pocket amounts.
  • 2018-02-152018-02-15

    Patient Service Representative

    Fairdale High School

    • Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart.
    • Collects payments from patients and applies payments to patient accounts in the computer system. Reconciles daily cash reports and other duties as assigned.
    • Answers patient questions, concerns, and complaints regarding billing and payment policies. Provides information to patients regarding financial responsibilities and refers them to appropriate resources.
    • Provides exemplary customer service; treats patients and coworkers with courtesy and discretion. Greets and directs patients, salespeople, and visitors.

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