Raymond Chan - Customer Service Agent Resume Simple
Highly motivated, personable, and dedicated professional with a strong background in customer service, and administrative support. Proven ability to work independently and as part of a team.
  • payments, answering, accounting, it, aviation, class, reports
  • administration, loans, reports, security, financial reports, financial aid, documentation, education, analysis
  • 2017-12-262017-12-26

    Customer Service Agent


    • Created and maintained a database of all incoming and outgoing payments. Managed the daily office and warehouse operation. This included answering the phone, directing the scheduling of the customers, and maintaining the company's website.
    • Provides accounting support to the sales team by providing customer service, and the class of the reports. This includes the creation of a new product.
    • Client Service: Assist with the IT department, create and maintain a database. Track and update all new and existing customers.
    • Maintain and update the Aviation and technical records of the company. Review and approve all documents for accuracy. Process and monitor the daily, weekly, monthly, quarterly and annual reports.
    • Maintain and update the company website and the website. Also, I would create a new app for the entire company.
    • Making sure that all the products and services are in place and the right product. Also, I have worked with the sales team to help them understand the needs of the company.
  • 2017-12-262017-12-26

    Financial Aid Coordinator

    Kelly Services

    • Completes and reviews financial aid reports, performs analysis of student accounts, and provides education to students regarding their financial aid status, loans, and other related information.
    • Completes financial aid administration and security deposits for the student accounts. Prepares and analyzes financial reports. Performs other duties as assigned.
    • Ensures that all documentation is complete and accurate. Prepares and maintains student files. Performs other duties as assigned.
    • Maintains confidentiality of all student information and records. Maintains confidentiality of all protected health information. Assists in the preparation of the annual financial aid package.
    • Conducts entrance and exit interviews with students, parents, and other financial aid agencies. Ensures that students receive the appropriate course of action.
    • Reviews student accounts and makes recommendations to the appropriate course of action. Ensures that all students are aware of the status of the student aid.


 Globe Sports