William Holston - Network Support Engineer Resume Simple
SUMMARY
A highly motivated and results-oriented professional with over 15 years of experience in the information technology field. I have a strong background in the following areas: My strengths include troubleshooting, problem solving, and customer service.
SKILLS
  • computer, software, operating systems, computers, troubleshooting, purchasing, business process, testing, procurement, training, installation, communication, maintenance, organization, hardware, servers, networking, liaison
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Network Support Engineer

    Johnson County Community College

    • Provide technical support for computer systems, hardware, software, and troubleshooting, including: scheduling, training, and maintenance of computers, servers, and communications.
    • Communication with customers, vendors, and procurement, installation, and operations. Manage and maintain all IT related equipment.
    • Work with the business units to identify and resolve problems and provide technical support for the organization. I also perform the duties of the operations, testing, and support.
    • Work with the business operations team to identify and resolve issues and improve the efficiency of the customer. Provide technical support and guidance to the team.
    • Provide support for the operations, sales, and business process teams for the customer and the company. Responsible for the creation and maintenance of new and existing equipment.
    • Acted as liaison between the customer and the technical team to ensure that the system is implemented and maintained in a timely manner.

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 KAW Consulting