A highly motivated, self-starter, and dedicated professional with over 15 years of experience in the health care industry. I am a fast learner, and a team player.
marketing, liaison, data entry, creative, payments
data entry, computer, specimen processing, instructor, laboratory, solutions, clerical
Provided customer satisfaction by answering questions, addressing issues, and resolving problems and concerns. Acted as a liaison between the company and the client.
Created and maintained business intelligence database, including advertising, marketing, and website. Managed the sales process. Managed the company's accounts.
Provide customer support to customers, including researching and answering questions, and writing letters. Maintain a positive and professional relationship with clients.
Assisted in the development of creative and creative strategies for new products. Established and maintained relationships with sales representatives.
Processed payments, and managed accounts payable. Developed and maintained data entry system. Created and implemented new and existing software.
Maintained and updated client files and records. Ensured that all information was collected and entered into the database. Resolved issues with the customer.
Clinical Lab Assistant
Assist with the processing of specimens and other clerical duties as assigned. May include preparing slides for shipment to the lab.
Assists in the maintenance of laboratory equipment, including troubleshooting and preparing specimens for analysis. Computer skills include: Slide preparation, slide preparation, and other clerical duties.
Performs routine and specialized lab duties as assigned by the lab manager. Assist in specimen collection and processing. Maintains and records all required testing.
Assisted in the preparation of lab reports for the lab. Performed data entry for the testing of rats. Served as a Instructor for the University.
Assisted in the preparation of specimens for microbiological analysis. Maintained laboratory equipment and supplies. Performed routine maintenance of instruments and reagents.
Set up, maintain, and operate laboratory equipment, including pH meter, water baths, and autoclave. Assist in troubleshooting and repair of lab equipment.