Roy Krol - Customer Service Resume Simple
SUMMARY
Seeking a position in a professional environment where I can utilize my skills and experience to be an asset to the company. I am a team player, and a team player.
SKILLS
  • management, inventory, closing, telephone
  • supervision, analysis, housekeeping, testing, phones, clinical, ordering, laboratory, answering, clinical laboratory
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service

    Art Institute of Washington

    • Managed the inventory of the dental office, including cleaning and distribution of supplies, and telephone calls. Maintains a positive relationship with the company.
    • Serves as a liaison between the office and the management team. Maintains a positive and professional relationship with all members of the company.
    • Provided customer service by answering questions and concerns regarding the customer's needs. Helped customers to find a solution to address their problems and to ensure they were comfortable.
    • Closing the department of the company, and ensuring all employees are up to date. Maintain and update the company's policies and procedures.
    • Developed and implemented a new employee orientation program for the company. Hired and trained new employees. Conducted performance reviews and provided feedback to the staff.
    • Develops and maintains a positive and professional relationship with the client. Provides support to the business owners. Communicates and interacts with the public.
  • 2017-12-252017-12-25

    Lab Assistant

    Perry Ellis International

    • Stocking of supplies, answering phones, scheduling and testing of patients. Performed all duties of the lab. Maintained a clean and safe environment.
    • In charge of the laboratory, including the supervision of the clinical lab, which included: ordering, storing and maintaining supplies, and maintaining equipment.
    • Performed various laboratory tests such as pipetting, pH, weighing, and measuring. Prepared samples for analysis. Also, assisted in the preparation of the chemical reagents.
    • Performs general housekeeping duties, including keeping the lab clean and orderly. Work with the following areas: chemical, biological, and hazardous waste.
    • Performed all tests on the following Machines: blood, urine, stool, sputum, and other body fluids.
    • I have been a member of the American Red cross for the American Society of pathology (CAP). The years of experience in the lab.

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