Jennifer Ramirez - Agent Resume Simple
SUMMARY
To obtain a position that will allow me to utilize my experience and knowledge of the company and further my career. I am a self-starter with a strong desire to learn and grow.
SKILLS
  • customer service, social media, medicare, clients, closing, scheduling, service, marketing, prospecting, insurance
  • benefits, solutions, clients, cases, class, prospecting, liaison
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Agent

    Gates Corporation

    • Developed a marketing plan for the sales team to improve the customer satisfaction and retention of the service. The project was completed on time and within budget.
    • Responsible for the marketing and logistics of the customer, including scheduling, managing and closing of the company. This included the creation of a new logo and social media.
    • Responsible for the development of a new sales process for the company. The main Responsibilities included the creation of a new hire training program.
    • Developed and managed a multi-million dollar program for the company. Responsible for the development of the new customer relationships.
    • Implemented a new billing system to support the Medicare advantage of the company. These projects were used to provide a Unified communication between the client and the healthcare.
    • Worked with the sales team to develop and implement new business processes and procedures for the clients. These projects were used to provide a more robust and efficient solution for the customer.
  • 2017-12-262017-12-26

    Sales Representative

    Self-employed

    • Developed and implemented a sales process to improve customer satisfaction and reduce costs. Created and managed the benefits of the program.
    • Liaison between clients and the customer to ensure that the business needs are met. I was responsible for the development of the cases.
    • Managed and delivered a multi-million dollar sales team to ensure that the customer satisfaction and retention of the client.
    • Worked with sales team to develop and implement new solutions to increase customer satisfaction. Led the development of a new product offering to improve the sales and delivery of the market.
    • Worked with sales team to develop and implement new products and services to increase sales and profits. Increased revenue by 25%.
    • Implemented a sales process to improve customer satisfaction and reduce the number of sales opportunities. This resulted in increased revenue and reduced costs.

 Professional Music Forum 

 Saint Louis University