James Wammack - Quality Assurance Representative Resume Simple
A highly motivated and self-starter with a professional, and dedicated and proven track record of success in a fast-paced environment that I have a strong work ethic, and a desire to succeed.
  • customer service, outbound calls, training, quality, exceed, satisfaction, service, manager
  • outside sales, leads, phone, contracts
  • 2018-02-162018-02-16

    Quality Assurance Representative

    International Network Services

    • Provided quality customer service to clients and prospects. Built relationships with customers and maintained a positive relationship with the client and the sales team.
    • Maintain a high level of world class customer satisfaction and training. Consistently meet and exceed monthly sales quotas. Provide feedback and recommendations to the team.
    • Made outbound calls to schedule appointments for customers and approved sales Manager.........
    • Develop and maintain a positive working relationship with internal and external customers. Provide support to the sales team and ensure all customer satisfaction.
    • Provide feedback to agents on ways to improve their performance and to better assist them in the development of the new hire curriculum.
    • Provide support to the development team in the design of new software applications. Responsible for training and testing of new software.
  • 2018-02-162018-02-16

    Inside Sales Representative

    Essex County College

    • Increased sales by 20% through cold calling and referrals to existing clients. Generated leads for new business. Generated sales by 50%.
    • Sales Representative: Assisted customers with product selection, promotions, and sales. Handled all customer complaints and concerns.
    • Working with sales leads and customers to ensure that all accounts are processed in a timely manner and in accordance with company policies and procedures.
    • Making outbound phone calls to potential customers to obtain information. Follow up on all pending documents. Contact prospects to ensure that they are satisfied with the company.
    • Worked with sales representatives to provide quotes for new and existing customers. Quoted contracts and warranties. Sold products and services.

Glever is a smart resume builder , and uses latest AI technology to write resumes.

Glever is our first step in revolutionize how we write. We start from resume because, well, everyone has a resume and it’s the “fire starter” of our career. Glever “learns” from millions of resumes and covers almost all job positions across industries. Using deep learning it builds models for grammar as well as keywords and skills, and it can generate contents with various level of “hints”.

 how to make resume