Bruce Peterson - Customer Service Manager Resume Simple
SUMMARY
A highly motivated individual with a strong work ethic, and a passion for helping others. I am a team player, able to strategize and prioritize effectively to accomplish multiple tasks.
SKILLS
  • nursing, nursing assistant
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Manager

    Starbucks Coffee Co

    • Providing nursing care to patients in a private home setting. (CNA). CPR certified. Certified nursing assistant.
    • Manages the daily operations of the department, including but not limited to, staffing, hiring, training, performance appraisals, disciplinary actions, and employee relations.
    • Developed and implemented a new program for the company. Hired and trained new employees. Supervised and evaluated the work of the department.
    • I have been a member of the Executive Committee that is a part of a team of the year. I am responsible for the development and implementation of a new program.
    • 2. Responsible for the development and implementation of the policies and procedures. Develops and implements the quality assurance program.
    • O created a new employee orientation program for the company. Hired and trained new employees. Worked with the Executive Director to develop and implement the annual budget.

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