Hedy Needleman - General Manager Resume Simple
SUMMARY
A results-oriented professional with a proven track record of success in the financial services industry. Skilled in leading teams, managing cross-functional teams, and driving business initiatives.
SKILLS
  • operations, software, product management, office, satisfaction, customer service, trading, basis, due diligence, management, m a, service
  • ui design, documentation, analysis, sales support, training, marketing, customer service, implementation, design, analyst, cloud, ui, budget, customer support, business analyst, product marketing, writing, service
WORK EXPERIENCES
  • 2017-12-252017-12-25

    General Manager

    Cash Call

    • Provided leadership and direction to the team on a daily basis to identify and resolve issues and provide solutions to the customer.
    • Managed the delivery of a global sales management system for the customer service operations team. This included the creation of a new product offering, and the negotiation of the use of the use of the PM.
    • Collaborated with senior leadership to develop strategic plans for the global sales and marketing team to drive the growth of the program.
    • Developed and implemented a strategic partnership with the Finance department to develop a new product roadmap for the market and negotiation of the business.
  • 2017-12-252017-12-25

    Production Manager

    Lady Footlocker

    • Worked with the business to identify and manage the budget of the cloud and the new product. The program was developed to support the company's strategic goals.
    • Worked with business partners to define and design new product offerings, including training, sales, marketing, and customer support.
    • Collaborated with business partners to develop and deliver new product design and marketing collateral to help research and analysis of customer service and production issues.
    • Worked with business Analyst to define and design the UI implementation, marketing, and customer support. Responsible for the development of a new product offering, and the sales team.

 ATS - Auten Technical Services 

 McFrank & Williams Advertising Agency, Inc.