Constance Perez - Customer Service Rep Resume Simple
SUMMARY
I am a dedicated and focused professional with a strong background in customer service, and the ability to work well with people. I have a strong desire to learn and grow within the company.
SKILLS
  • communication, scheduling, technology, billing, responsible, data entry, databases
  • insurance, responsible, file maintenance, supervisor, documentation, patient, satisfaction, file, credit, databases, maintenance
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Rep

    All Medical Staffing

    • Maintains a professional and efficient working relationship with all departments, including the accounting department, the administrative staff, and the general public.
    • Responsible for the analysis of all customer information and reports to the office. Ensure that the customer is fully functional and available for the resolution.
    • Maintain communication with all departments, including scheduling, building, and maintaining the proper storage and handling of all necessary paperwork.
    • Create and maintain data entry and database system for all the electronic medical record documentation. Ensure accuracy of the following day.
    • Strong knowledge of technology and software applications, including billing, databases, and client information. Experience with electronic medical records.
  • 2017-12-252017-12-25

    Customer Service Rep

    Lifelong Medical Care

    • I am responsible for the reporting of all patient information to the insurance company, file and fax, and/or other documents, and reports.
    • Complete and submit reports to the client, and to ensure that all claims is submitted to the appropriate supervisor and/or client.
    • Assist in the collection of information and reporting to the appropriate department of health services and clients. Identify and file all correspondence and reports.
    • Receive and file all incoming calls, and handle the correspondence. Reporting any discrepancies to the client. Work with the attorney to ensure that the correct information is filed.
    • Maintains accurate records of all correspondence, and reports to the appropriate department, including the reporting of information to the clients.
    • Performs all facets of the company, including but not limited to, the following: The client, medical record, and customer satisfaction, documentation, and correspondence.

 Lee Hecht Harrison 

 Bakos Group