Peter Hall - Customer Service Agent Resume Simple
SUMMARY
Seeking a position in a company that will allow me to utilize my skills and experience in the field of finance and accounting. I am a self-motivated, and organized professional with a strong work ethic.
SKILLS
  • documentation, clients
  • customer service, operations, maintenance, inventory
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Customer Service Agent

    Center for Diagnostic Imaging

    • Maintained and updated clients documentation and files for all new and existing customers. Prepared and mailed out and sent letters to customers.
    • Managed and maintained all aspects of the client service department, including the development of new business and customer service, and training of new employees.
    • Managed the daily operations of the company, including the creation of new accounts, and the implementation of a new accounting system.
    • Work with customers to resolve problems and provide customer service. Ensure that all client needs are met. Follow up on any issues.
    • Provided customer service to customers and vendors, and maintained a high level of customer satisfaction. Assisted in the development of new products and services.
    • Assisted in the development of new products and services to ensure the best product and services provided to the customer.
  • 2017-12-262017-12-26

    Photo Lab Supervisor

    Grand Valley State University

    • Managed inventory, maintenance, and customer service operations. Provided support to the sales team. Assisted in the development of new products and services.
    • Processed daily sales orders, maintained customer files, and prepared and mailed out all customer statements. Maintained and updated customer accounts.
    • Responsible for all aspects of the company‚Äôs financial reporting and analysis. Managed the accounting department. Assisted with the preparation of the annual budget.
    • Managed inventory control, inventory, and cycle count process. Reviewed and analyzed physical inventories. Performed physical inventory counts.
    • Developed and implemented a new customer service program that resulted in a 10% increase in revenue. Increased sales by 20%.

 US Health Services 

 Modern Analyst