A highly motivated, detail-oriented, and conscientious professional with over 10 years of experience in the banking industry. I am seeking a position that will allow me to utilize my skills and knowledge.
satisfaction, data entry
customer service, front desk, clients
Excellent customer service skills and the ability to learn quickly and efficiently. In addition, I am proficient in the use of the software.
Assisted in the development of a new student satisfaction program. The result was a customer service and the first time in the community.
Data entry of student information and other financial aid information. Also, maintain and update the student database. Provide assistance to students and parents.
Maintain a high level of confidentiality and confidentiality of all confidential information. Work with the company to ensure that all employees are appropriately staffed.
Maintain a high level of customer service and ensure that all client needs are met. Assist in the resolution of issues.
Assist students with the financial aid process by providing information and assistance to the student. Responsible for the processing of all student accounts.
Front Desk Agent
Columbus City Schools
Front desk duties include greeting clients, handling customer service calls, and responding to inquiries. Maintain and update all files.
Process all incoming mail, answer phones, and maintain customer files. Maintain and update all records. Assist in the preparation of the annual budget.
Work with customers to resolve problems and ensure that all paperwork is completed and filed. I have been able to make sure all necessary information is received.
Assist in the development of new business and customer relationships. Provide support to the sales team. Work with the branch to ensure that all sales goals are met.
Process all incoming and outgoing mail, including faxes, emails, and faxes. Prepare and distribute daily reports.
Work with customers to resolve problems and ensure that all paperwork is received and filed. Assist in the preparation of the sales report.