Wiley Price - Customer Service Associate Resume Simple
SUMMARY
A highly motivated, goal-oriented, and organized professional with a strong background in the banking industry. I am seeking a position that will allow me to utilize my skills and experience.
SKILLS
  • customer service, dental, adjustments, research, conflict resolution, billing, benefits
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Associate

    Eden Medical Center

    • Conducted administrative duties such as answering telephone calls, handling customer inquiries, and providing information to the client and the management team.
    • Worked with IT department to resolve billing issues and research and resolve any customer service issues. Liaison between the sales team and the benefits department.
    • Assisted in the preparation of the dental adjustments for the medical group. This included the following: medical, dental, vision, life, and disability.
    • Responsible for conflict resolution and conflict resolution. I was able to work with the team to resolve issues. Also, maintained the confidentiality of all information.
    • Worked with the team to develop a new client base and created a new business plan. Developed a marketing plan for the company.
    • Assisted in the development of new product offerings and new products. Created and maintained a network of the business.

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