Joyce Highfill - Customer Service Agent Resume Simple
SUMMARY
To obtain a position that will enable me to utilize my skills and experience in the field of the company. I am a self-motivated, and organized professional with a strong work ethic.
SKILLS
  • monitoring, safety, computers, transportation, insurance, documentation, clients, invoices
  • payroll, fax, filing, german, organization, office equipment, correspondence, distribution, clerical, office
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Customer Service Agent

    First Service Residential

    • Responsible for the maintenance of all customer service and safety records. Responsible for monitoring and maintaining customer files and invoices.
    • Maintenance of customer service, server, and customer service for all clients. Assist with the creation of new and renewal of the company website.
    • Responsible for the maintenance of all computers and server and insurance records. Ensure that all documentation is in accordance with the company policy.
    • Customer Service: transportation, dining, and other miscellaneous equipment. Maintain and update all records. Provide support to the fleet of vehicles.
    • Assist in the development of new and existing customers. Create and maintain a good working relationship with the customer.
    • Work with the sales team to ensure that all new products and services are being met. Provide customer service to the customers.
  • 2017-12-262017-12-26

    Logistician

    Miami Palmetto Senior High School

    • Supervised the administrative and clerical staff of the company. Prepared and filed all forms and reports for the company.
    • Managed office supplies, including filing, answering phones, and distribution of incoming mail. Assisted with the management of the company.
    • Performed administrative duties such as filing, answering phones, and organizing meetings. Prepared and delivered presentations. Assisted with the preparation of all documents.
    • Provided administrative support to the organization including: filing, copying, and organizing documents. Maintained confidential information. Prepared and filed documents.
    • Created and maintained the filing system for the company, including the telephone, fax, and the correspondence of the payroll department.
    • Provide administrative support to the President and owner of the company. Prepare and maintain Word documents, letters, and other documents.

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