Implemented a new process for the transportation of the Finance department to improve the quality of the file. The result was a reduction of the number of days to pay.
Worked closely with collections to ensure that all accounts were being billed and collected on a timely basis. Monitored and maintained customer account details.
Created and implemented a new process to track and report on customer satisfaction and revenue. Worked with the sales team to ensure that the shipping and receiving of the products were properly accounted for.