Richard Williams - Customer Service Rep Resume Simple
SUMMARY
A highly motivated individual with a strong work ethic, and a willingness to learn new skills and experience. I am a team player, and a team player.
SKILLS
  • pharmacist, satisfaction, service, patient
  • management, production, answering, service, compliance, customer service, quality, exceed
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Rep

    Tyler Junior College

    • Assisted pharmacist with patient information and medication orders. Verified accuracy of medications. Maintained and updated records. Performed other duties as assigned.
    • Demonstrated customer service and satisfaction by providing support to customers. Provided support to the department. Performed all duties as assigned.
    • Provided information to the staff regarding the availability of the data. Verified that all the necessary information is available.
    • Provided support to the department in the development of new policies and procedures. Maintained and updated all records. Participated in the development of the company policy.
    • Review of all medical records for accuracy and completeness. Ensure that all patient information is complete and accurate. Responsible for the timely and accurate documentation of the billing.
    • Perform quality control and assurance checks on all equipment and ensure compliance with FDA and OSHA regulations. Participate in the development and implementation of corrective actions.
  • 2017-12-252017-12-25

    Non-Commissioned Officer

    Calvin Klein

    • Manage customer service and production claims, and ensure compliance with all applicable laws and regulations. Assist in the development of policies and procedures, and provide quality feedback.
    • Perform customer service and work with the sales team to exceed customers' expectations. Provide information to customers on the status of the business.
    • Perform clerical duties such as answering telephones, greeting visitors, and directing management. (e.g., mail, fax, etc.
    • Provide support to the sales team and the business owner in the development of a new marketing plan. Manage the overall operations of the company.
    • Maintain and update all patient records in accordance with state and federal laws. Perform daily operations of the facility.
    • Provide support to the Director of the company and the department. Identify and resolve problems and complaints. Ensure that the customer is aware of the needs of the customers.

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