Karol Jones - Administrative Assistant Resume Simple
SUMMARY
I am a highly motivated individual with a strong work ethic, and a passion for helping others. I have a proven track record of success in the healthcare industry.
SKILLS
  • implementation, radiology, leadership, patient, patient care, outpatient, hospital, clerical, education, access, staffing, scheduling, budget, satisfaction, organized, acute care, safety, collaboration, operations, payroll
  • management, monitoring, budget, osha, compliance, infection control, education, screening, testing, staffing, scheduling, healthcare, reporting, safety, medical
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Administrative Assistant

    Sears

    • Developed and implemented a system of education and implementation of the clinical service and the patient care continuum. Served as the primary contact for the ICU, ED, and the department.
    • Improved staffing and patient care by providing clinical services to the outpatient clinic, and in collaboration with the Director of nursing, physician, and billing staff.
    • Oversaw all aspects of the clinical operations, including scheduling, customer service, and communication with physicians and other staff.
    • Successfully implemented a new practice model for the organization and the entire department of the hospital. I was accountable for the performance of the front desk and the ambulatory care team.
    • Established and maintained a strong relationship with the administrative and management team to ensure the highest quality of service and satisfaction.
    • Developed and implemented a new employee orientation program for the department. Oversaw the annual performance improvement activities for the facility, including the administration of the annual budget, and the development of a new hire training.
  • 2017-12-252017-12-25

    Department Administrator

    Office Depot

    • Developed and implemented a system for the management of the nursing staff, including but not limited to: training, data collection, and reporting of all medical records.
    • Developed and implemented policies and procedures for the nursing department, including the collection of all new and existing processes, and the development of the annual competencies for the staff.
    • Implemented the training and development of the nursing staff, including the management of the department of health and safety, and the administration of the first year.
    • Clinical Coordinator for the hospital and the facility for the nursing home. Liaison between the community and the public to ensure proper billing and collections of all patients.
    • Oversaw the daily staffing of the department, including scheduling, monitoring, and compliance with all federal and state regulations, and CLIA standards.

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