James Byrd - Customer Service Manager Resume Simple
SUMMARY
I am a dedicated, hard working, and reliable individual who has a strong work ethic, and a passion for helping others. I have a strong desire to learn and grow within the company.
SKILLS
  • cash register, inventory, satisfaction, closing, cash
  • management, patient, office, phlebotomy, pain management
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Manager

    The University of Tampa

    • Responsible for customer service, cash flow, and dental records. Maintain a clean and orderly work area. Assist with maintaining a clean and safe environment.
    • Provides general customer support services such as answering phones, maintaining and directing all areas, and maintaining a clean and safe work area.
    • Maintains customer satisfaction by greeting and responding to all customer inquiries, including answering phones, responding to questions, and maintaining a professional image.
    • Assists with inventory and closing of supplies and equipment. Ensures that all orders are filled in a timely manner.
    • Performs all duties of a staff of a variety of locations, including but not limited to: Customer service, dentist, and others.
    • Assist customers with the proper use of merchandise and products. Also, I have been able to work in a fast paced environment.
  • 2017-12-252017-12-25

    Office Administrator

    American Express

    • Provides patient care and treatment management for the office of the urgent care unit. Arranges for procedures and treatments as needed.
    • Prepares for and assists with procedures, such as, but not limited to, pain management, trauma, and other procedures.
    • Ensures that all staff are in compliance with state and federal regulations and guidelines. Prepare and submit reports to the appropriate authorities.
    • Performed phlebotomy, EKG's, and blood draws for patients. Assisted in the preparation of specimens for lab tests.
    • Maintains and updates all records and files for the department. Performs daily and weekly reports on the status of the services.
    • Prepares and maintains records for all staff and ensures that the appropriate paperwork is completed. Responsible for the accurate and timely filing of all documents.

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