Matthew Swims - Software Engineering Resume Simple
A highly motivated and enthusiastic customer service representative with a strong background in customer service and sales. I am a self-starter who is able to work well under pressure.
  • technical skills, leader, multitask, technician, service, communication, call center, team leader, technical, supervisory, communication skills
  • 2017-12-262017-12-26

    Technical Service Representative


    • 1 provided technical support to customers and employees in a fast paced environment. Provided customer service and problem solving skills.
    • Maintained a high level of customer support and communication skills, while maintaining a friendly and cooperative attitude with customers, co-workers, and management.
    • Strong ability to multitask and prioritize tasks while managing multiple priorities and maintaining a high level of customer care. Acts as a team leader and provide support to other employees.
    • Ability to work in a team environment, while maintaining a high level of customer satisfaction. Provide accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints.
    • Provided technical support for the call center technician, including the use of the computer system. I was also a team player.
    • Maintained a high level of customer support by providing accurate and timely information in a supervisory capacity. This included researching and resolving customer issues. 

 Career Exposure