William Cox - Customer Service Agent Resume Simple
To obtain a position that will enable me to use my skills and experience in the field of customer service, and customer service. I am a self-motivated individual with a strong work ethic and ability to work well with people.
Worked with customers to resolve issues and provide information to passengers. Coordinated and coordinated travel arrangements for passengers. Provided assistance to other crew members.
Listen attentively to caller needs to ensure a positive customer experience and provide effective and timely resolution of customer requests; maintain up-to-date knowledge of business policies regarding payment, exchanges, and/or other
Utilized strong communication and customer service skills to resolve issues and provide appropriate resolution. Communicated with customers to ensure timely resolution of issues.
Provided information to customers on the use of the equipment and the use of the equipment to make sure they are satisfied with the use of the vehicle.
Excellent interpersonal skills, ability to work well with others, and be able to work in a team environment.
Customer Service Agent
Provided customer relations and resolved issues with customers. Maintained a high level of customer service. Assisted in the development of new and existing accounts.
Maintained a database of clients and provided information to the customer to ensure communication. Assisted with the development of the company website.
Coordinate with the client to determine their needs and provide them with information about the company and its services. Make recommendations for changes to existing policies and procedures.
Provided detailed information to customers regarding their needs and concerns. Prepared and delivered technical and product presentations to customers.