A highly motivated, self-starter with a strong background in customer service and customer service. I am a dedicated and reliable professional who is able to work well under pressure.
appointment setting, leads, customer service, service, phone, office, telemarketing, real estate, reservations, lead generation
prospecting, contracts, lead generation, closing, cold calling
Fairfax High School
Generated leads for telemarketing, sales, and customer service. Also, I was able to work with office staff to ensure that the customers were satisfied.
Assisted in the development of marketing collateral and telemarketing campaigns. Managed all aspects of the customer relationship. Coordinated with the inside sales department.
Provided clerical support for inbound calls, emails, and phone calls. Managed inbound sales for outbound telemarketing campaigns.
Provided sales support to customers and prospects through the use of lead generation and follow up. Prepared and delivered customer quotes, and negotiated payment terms.
Made outbound calls to customers to remind them of their upcoming promotions and services. Also assisted with the reservations and set up appointments for the home office.
Provided information about the company and its services to the customer. Explained the features and advantages of the products and services.
Academy of Health Sciences
Generated new sales through cold calling, prospecting, and closing contracts. Developed and maintained relationships with existing customers.
Managed lead generation and follow-up activities for the entire sales team. Worked with the CEO to develop and implement a new sales plan.
Responsible for the development of new business and maintaining existing accounts. I also assisted in the training of new sales representatives.
Developed and maintained relationships with customers and vendors. Managed and coordinated all aspects of the sales process. Worked closely with the marketing department to ensure that the company was properly staffed.
Worked with the owner to develop and implement a new sales process for the company. I was also responsible for the development of a new business.
Worked with the sales team to ensure that all products and services were properly represented and delivered to the customer.