Wayne Scott - Account Executive Resume Simple
SUMMARY
I am a highly motivated, detail-oriented, and results-driven professional with over 15 years of experience in the medical field.
SKILLS
  • office, presentations, clients, service, training, manager, marketing, claims, customer service
  • logistics, epic, service, patient, satisfaction, patient care, athena, word, computer, healthcare, excel, laboratory
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Account Executive

    IHSS worker

    • Assists in marketing and sales presentations, and coordination of the marketing and outreach activities. Manage the front office and staff of the company.
    • Work closely with the customer service Coordinator to ensure that all clients are in compliance with company policies and procedures.
    • Work with Manager to ensure that all claims are processed and submitted to the appropriate department. Identify and resolve issues and complaints.
    • Training new hires on the use of the company website. Ensure all employees are up to date. Maintain and update the company's policies and procedures.
    • Maintain and update client information and account information for the company. Develop and implement marketing strategies. Ensure that all customer needs are met.
  • 2017-12-252017-12-25

    Customer Service Representative, Advocate Healthcare and Aurora Healthsystem

    Allen Health Care Services

    • Collaborate with healthcare providers to create a cohesive and efficient workflow, including the use of the Cerner Millennium system, to provide the best patient care possible.
    • Use Microsoft office to retrieve and enter data, answer phones, and operate fax machine. Prepare and deliver reports to the department.
    • Use of computer programs such as Cerner, power Point, Outlook, and other software applications. In addition, I have experience with the use of a web-based portal.
    • Assist with the development of the EMR system, including customer service, user satisfaction, and user acceptance. Train new employees on the use of the software.
    • Use of IDX, Excel, and other software applications to track and analyze data. Work with the office Manager to ensure that all the correct information is complete.
    • Management of all aspects of the practice and network infrastructure and software applications. Coordinate with the physician and other staff to resolve issues and resolve issues.

 Making of America 

 Krueger Sentry Gauge Co., Inc.