Responsible for the development of sales and service team, including the development of a new business plan, and compliance with the company's strategic plan.
Responsible for the management of the branch operations, including recruiting, training, and development of staff. In addition, I am also responsible for the performance of the team.
Provide customer service to the merchandising team, including the development of new and existing customers, and the creation of a new and efficient sales force.
Managed the recruiting, selection, and development of the new hire and termination process. Worked with the leadership team to ensure that all employees were in compliance.
Provided support to the sales team in the areas of recruiting, compensation, and safety. Maintained a high level of customer service.
Managed and coordinated all aspects of the recruitment process, including recruiting, performance reviews, and safety. Maintained a high level of customer service.
Customer Service: Answering phones, greeting patients, and maintaining all files. Maintained and updated patient records, and assisted with the development of new and existing products.
Human Resources: Conducted interviews, interviewed candidates, and provided training to new employees. Reviewed and analyzed data and prepared reports for the purpose of ensuring compliance with company policies.
Customer Service: Provided quality control and conflict resolution to ensure that all customers were in compliance with the military standards.
Managed the day-to-day operations of the company including the development of new policies and procedures, customer service, and communication.
Performed quality control and problem solving investigations to ensure compliance with the customer service standards. Communicated effectively with customers and internal staff.
Organized and conducted sales meetings, customer service, and supervision of staff members. Prepared and delivered weekly and monthly sales analysis to senior management.