Samuel Day - Assistant Store Manager Resume Simple
SUMMARY
To obtain a position that will enable me to utilize my skills and experience to help the company achieve its goals. I am a self-motivated, and organized professional with a strong work ethic.
SKILLS
  • compliance, training, management, security, business plan, client services, sales and, customer service, leadership, leadership training, operations, merchandising, recruitment
  • compliance, dispatch, management, supervision, security, documenting, client services, reports, customer service, safety, organized, answering, operations, analysis, conflict resolution, team management, investigations
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Assistant Store Manager

    Warner Music Group

    • Responsible for the development of sales and service team, including the development of a new business plan, and compliance with the company's strategic plan.
    • Responsible for the management of the branch operations, including recruiting, training, and development of staff. In addition, I am also responsible for the performance of the team.
    • Provide customer service to the merchandising team, including the development of new and existing customers, and the creation of a new and efficient sales force.
    • Managed the recruiting, selection, and development of the new hire and termination process. Worked with the leadership team to ensure that all employees were in compliance.
    • Provided support to the sales team in the areas of recruiting, compensation, and safety. Maintained a high level of customer service.
    • Managed and coordinated all aspects of the recruitment process, including recruiting, performance reviews, and safety. Maintained a high level of customer service.
  • 2017-12-252017-12-25

    Security Specialist

    AMG Services

    • Customer Service: Answering phones, greeting patients, and maintaining all files. Maintained and updated patient records, and assisted with the development of new and existing products.
    • Human Resources: Conducted interviews, interviewed candidates, and provided training to new employees. Reviewed and analyzed data and prepared reports for the purpose of ensuring compliance with company policies.
    • Customer Service: Provided quality control and conflict resolution to ensure that all customers were in compliance with the military standards.
    • Managed the day-to-day operations of the company including the development of new policies and procedures, customer service, and communication.
    • Performed quality control and problem solving investigations to ensure compliance with the customer service standards. Communicated effectively with customers and internal staff.
    • Organized and conducted sales meetings, customer service, and supervision of staff members. Prepared and delivered weekly and monthly sales analysis to senior management.

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