Michael Boyd - Regional Sales Manager Resume Simple
SUMMARY
Experienced project Manager with over 15 years of experience in the financial services industry. Proven track record of successfully managing complex projects and programs.
SKILLS
  • operations, sales management, manager, brokerage, inventory, kaizen, reports, operations manager, training, implementation, vendor management, network, organization, management, credit, leadership, closing, mentor, award
  • operations, clients, inventory, satisfaction, communication, service
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Regional Sales Manager

    McLeodUSA

    • Led the implementation of a new inventory management system for the operations department. The project was to provide a Unified communications and training for the IT leadership team.
    • Led the training of the organization to improve the efficiency of the company, including the creation of the annual budget, and the negotiation of the supply chain.
    • Project Manager for the brokerage, inventory, and asset management systems. Responsible for the maintenance of the corporate IT infrastructure.
    • Provided training and leadership to the team to improve the efficiency of the company, including the creation of a new Hire, and termination process.
    • Direct the indirect reports of the company, including: budget, negotiation, and training. Lead the team of 10 members and staff.
    • Lead a team of 17 engineers, including training, operations, and staff to ensure the highest levels of satisfaction and performance of the company.
  • 2017-12-252017-12-25

    Operations Manager

    Illinois Institute of Art

    • Managed and maintained inventory and communication of all operations and services. Ensured that the company is in place to meet the needs of the business.
    • Manage customer service requests and satisfaction surveys. Provide clients with the ability to work on a complex and high-performance environment.
    • Manage the development of a new and existing project to support the company's business Intelligence and reporting needs. The project is to provide a high level of customer satisfaction.
    • Developed and implemented a new process to improve efficiency and effectiveness of the company. Provided training to the team members and the team to ensure that the best practices were followed.
    • Led the development of a new system to improve the efficiency of the company. Worked with the business to identify and resolve issues.

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