Terry Silva - Customer Service Resume Simple
SUMMARY
A highly motivated, results-oriented professional with a strong background in customer service, sales, and management. I am a self-starter, able to work well independently and as a team member.
SKILLS
  • quality
  • supervision, mental health, class, computer, assessment, planning, reporting, safety, maintenance, implementation, training
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service

    Piedmont Technical College

    • Worked with the quality team to ensure that all customer needs were met. Performed daily tasks of the company.
    • Maintained a clean and safe work area, including the sterilizing and cleaning of equipment. Assisted in the preparation of the chemical waste.
    • Ensured that all customer service and satisfaction information is provided to the appropriate staff. Identified and resolved issues and concerns.
    • Monitored and recorded the progress of the patients and reported any changes in the patient's condition. Maintained a clean and safe environment.
    • Developed and implemented a new process for the quality control system. As a result, I was responsible for the safety of the lab.
    • Ensured all staff were properly trained and equipped with proper equipment. Performed daily checks of the facility and made sure that the correct procedures are being followed.
  • 2017-12-252017-12-25

    Teacher's Assistant

    Judson ISD

    • Participates in the development and implementation of training programs for the students and staff. Provides supervision and feedback to the student and family members.
    • Performs all aspects of assessment, planning, and maintenance of the client safety and satisfaction. Supports the organization's mission and vision.
    • Assists with class activities, including housekeeping, and reporting to the RN and other staff members. As a result, I am the only person.
    • Makes frequent rounds with the RN and family members to provide the best care possible. Provides direct support to the students in the computer.
    • Coordinates with mental health services and other community agencies to ensure that the needs of the residents are met. Assists in the development of the program.
    • Provides assistance with the development of the curriculum and the curriculum and the learning process. I am a member of the school teacher and the parents.

 Paktronix Systems 

 Safenet Inc