Charles Mansfield - Customer Service Rep Resume Simple
SUMMARY
A highly motivated individual with a strong work ethic, and a willingness to learn new skills and experience. I am a team player, and a team player.
SKILLS
  • hr, power point, office, administration, communication, service, distribution, microsoft, multi task, customer service, drivers, typing, communication skills, hiring, excel, microsoft excel
  • insurance, office, administration, billing, patient care, clerical, insurance claims, medical billing, clients, patient, claims, medical, vitals
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Rep

    Banfield the Pet Hospital

    • Communication with all levels of customer service, including: office, billing, and sales reps. Data entry, email, and phone calls.
    • Proficient in Microsoft Word, Excel, power Point, and Outlook. Able to handle and resolve issues and concerns.
    • Manages communication with the customer service and administration to ensure that all printers are fully stocked. Maintains and file all required paperwork.
    • Maintained a high level of communication and customer service skills. Managed the inventory of all supplies and equipment. Performed bi-weekly payroll.
    • Consistently praised for excellent customer service, communication, and database entry. Received and processed all incoming calls and maintained a high level of customer service.
    • Provided excellent customer service by greeting visitors, providing information, and communication with customers. Assisted in the hiring of new employees.
  • 2017-12-252017-12-25

    Medical Assistant Externship

    Izod

    • Administrative Duties: Front office administration, insurance verification, patient registration, medical records, appointment scheduling, claims processing, medical coding, and billing.
    • Assisted front desk with scheduling appointments, answered phones, and took messages. Escorted patients to exam rooms. Obtained vital signs and explained treatment procedures.
    • Greeted patients, answered phones, scheduled appointments, took vital signs, and assisted with front desk duties. I also performed general office duties, such as answering telephones, taking dictation, or completing insurance forms.
    • Assisted front desk with scheduling appointments, insurance verifications, and taking vital signs. Also, I also answered phones, scheduled appointments, and called in prescriptions.
    • Front desk duties included scheduling appointments, checking in patients, collecting co-pays, and taking vital signs.
    • Assisted front desk with scheduling, insurance verifications, and taking vital signs. I also answered phones, greeted patients, and helped them get their appointments.

 MB Financial Bank, N.A. 

 Expert4law