James Moscato - Quality Assurance Representative Resume Simple
To obtain a position that will enable me to use my skills and experience in the field of the company. I have a strong work ethic and ability to work well with people.
  • quality assurance, promotion, human resources, english, supervisor, correspondence, phone, spanish, monitoring, coaching, training, quality, statistics, numbers
  • 2017-12-262017-12-26

    Quality Assurance Representative

    Cafe Rio Mexican Grill

    • Research and analyze data to determine the best course of action for the customer. Provide quality assurance and education to the team.
    • I was also responsible for the daily statistics of the call Center, including the monitoring of the progress of the calls, emails, and other marketing materials.
    • Research and analyze data to determine the best course of action for the promotion of the organization. Provide training to the Manager on the development of the program.
    • Worked with the public relations Coordinator to research and resolve any issues that may arise. This included the creation of the English language for the company.
    • Worked with supervisor to ensure that all documentation was completed in a timely manner. Prepared and submitted required paperwork to the appropriate department for approval.
    • Assisted in the development of marketing plans, including writing and editing contracts, and reporting to the CEO. I was also involved in the creation of the company's website.

 ISB Canada