Tina Ramirez - Customer Service Rep Resume Simple
I am a dedicated and focused professional with a strong background in customer service, and the ability to work well with people. I have a strong desire to learn and grow within the company.
  • medicaid, insurance, service, receiving, medicare, word, medical, billing, excel, navinet, patient, referrals
  • navinet, insurance, inventory, ups, service, patient, retail
  • 2017-12-252017-12-25

    Customer Service Rep

    Blount Fine Foods

    • Knowledge of medical billing and insurance information systems, including Medicaid, Medicare, and private insurance carriers, and patient demographics.
    • Manages and maintains all accounts payable/receivable and payment systems. Oversees the processing of the billing and posting of charges to the appropriate bank.
    • Verifying and updating all billing information for the department. And in charge of the daily schedule. Also, sort and distribute mail to the appropriate departments.
    • Maintain and update all files and correspondence, including but not limited to, data entry, Excel, and Word processing.
    • Performed daily and weekly checks on all incoming and outgoing mail to ensure that the customer service was received in a timely manner.
    • Created and maintained the electronic filing system, including the creation of the web-based portal for the company.
  • 2017-12-252017-12-25

    Customer Service

    Oak Forest High School

    • Manage inventory, and ensure all patient service is provided to the correct insurance carrier. Also, maintain the integrity of the information and the use of the company.
    • Ensures all data entry is accurate and complete and complete. Maintains and completes all required paperwork and documents. Follows up with the company.
    • Ensure all paperwork is completed and filed in a timely manner and ups are in place. Ensure that the office is ready for the next day.
    • Proficient in the use of EPIC software to capture and analyze data. Complete all necessary paperwork and forms for the practice.
    • Work closely with the billing department to ensure that all necessary documents are entered into the system. Ensure that all reports are submitted accurately and in a timely manner.
    • Maintains and updates all customer information and records in a timely manner. Performs other related duties as assigned. Assists in the resolution of issues.


 CASA Payroll Services