To obtain a position that will enable me to utilize my skills and experience to enhance the company's profitability. I am a self-motivated, and organized professional with a strong work ethic.
inside sales, training, exceed
payroll, operations, tax, call center, strategy, tax preparation, pricing, clients
Developed and implemented a new sales order system to increase customer satisfaction and efficiency. Created and maintained a strong working relationship with customers, vendors, and other departments.
Responsible for the development of sales training programs and procedures for the sales team. This included the creation of new customer base and maintaining the highest level of customer service.
Exceed sales goals by consistently exceeding sales goals. Exceeded goal of 5.6%. Ranked in top 10% of the company.
Developed and implemented a new sales order system to track and report on customer orders. Improved the accuracy of the sales data by 20%.
Responsible for the sales of all marketing campaigns and customer service. Maintain and update the company's website. Assist in the creation of new business.
Maintained and updated customer files and records, and provided customer service. Maintained and updated all marketing materials. Ensured that all sales orders were received and processed.
Develop and maintain relationships with clients, business owners, and financial advisors. Provide sales and service support to the branch.
Managed the accounting, payroll, tax, marketing, and business development activities. Directed the implementation of a new software solution.
Responsible for the day-to-day operations of the branch including: hiring, supervising, and performance appraisal, and the development of the Finance department.
Managed the development of a new computer system, including the creation of a new marketing and pricing strategy, and the implementation of a new accounting software.
Answer all incoming calls and provide customer service to customers. Respond to inquiries and requests. Maintain confidentiality of information.
Trained new employees on the use of the software and the use of the computer system. This was a key role in the development of a new company website.