Margaret Vahey - Customer Service Rep Resume Simple
SUMMARY
Seeking a position in a company where I can utilize my skills and experience in the field of the organization. I am a self-motivated, and organized professional with a strong work ethic.
SKILLS
  • customer service, design, adjustments, claims, billing, reports, computer, clients, analysis
  • siebel, auditing, lotus notes, peoplesoft, billing, journal, sharepoint, invoicing, citrix, oracle, office, microsoft office, organization, microsoft
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Rep

    KB Home

    • Managed billing, adjustments, and reports for clients, including writing, faxing, and copying. Assisted with the management of the company.
    • Managed computer design and data entry for all new and existing customers. Assisted with the development of a new customer service system.
    • Assisted claims department with analysis of customer accounts and other related issues. Prepared and delivered monthly and quarterly sales projections.
    • Maintained and updated customer files and records, and assisted with the preparation of the sales report. Provided customer service to customers.
    • Processed and reconciled all incoming and outgoing mail. Maintained and updated customer files. Researched and resolved billing disputes.
    • Created and maintained a database of all customer accounts and account information. Worked with sales team to ensure that the customer was in good standing.
  • 2017-12-252017-12-25

    Payroll-General Q specialist

    The Art Institute of Colorado

    • Responsible for all aspects of the accounts payable process including: purchasing, receiving, and billing, and training employees on Microsoft Access and Oracle.
    • Created and maintained SharePoint site for all employees and vendors in the office of the department. Processed and reconciled invoices and expense reports in SAP.
    • Created and maintained the Kronos timekeeping system for the entire company. Also, responsible for the payroll process, including the creation of new employees, and the use of the SAP.
    • Maintained and updated employee records in PeopleSoft, including the scheduling of new employees, and the creation of the new hire packets.
    • Processed and maintained all employee files, including vacation, sick, holiday, personal time, and other miscellaneous payroll records.
    • Created and maintained the electronic timekeeping system for the entire company. Processed all payroll related journal entries. This included the scheduling of the employees.

 Component Source 

 Career Management International