Assist in coordination of care, discharge planning, patient counseling, and discharge planning. Work closely with office staff to ensure proper management of patients.
Performed a variety of administrative duties including but not limited to: Answering phone calls, taking messages, and writing prescriptions, and communicating with insurance companies, physicians, and other health care providers.
Provide friendly and accurate documentation, including greeting clients, medical staff, and insurance representatives. Completes all required paperwork and documents in a timely manner.
Responsible for the documentation of all aspects of the office, including but not limited to: email, fax, and telephone.
Supported the organization in the planning of the community health fair, which included the dissemination of information to the pharmacy, the public, and the community.
Maintains a high level of confidentiality in all areas of the organization by maintaining a professional attitude and educating the pharmacy staff on the use of the health insurance Portability and accountability Act (HIPAA).