A highly motivated, results-oriented, and dedicated professional with over 10 years of experience in the areas of operations, and project management.
hr, scheduling, leadership, training, banking
and sales, metrics, satisfaction, training, sales and
Osbourn Park High School
Provided leadership and training to the team to ensure that all employees were in compliance with the company policies and procedures, including but not limited to: scheduling, and handling of the employee.
Maintain and update all HR records, banking and employee files. Assist in the development of new employees. Provide guidance and support to staff.
Maintain and develop relationships with local and national employees. Ensure that all paperwork is completed and maintained. Ensure that all personnel are in compliance with company policies.
Provide support to the sales team in the development of new products and services. Ensure that all customer needs are met.
Created and maintained a strong working relationship with the sales team. The goal was to improve the quality of the customer and the company.
Maintains and develops relationships with customers, vendors, and other internal departments. Provides support to the sales team.
Responsible for sales and customer satisfaction. Created and implemented a new process to track and report on the performance of the branch.
Work with sales team to develop and implement a new product launch and sales metrics. Assist in the development of the annual plan.
Responsible for training new employees on the use of the company website. This includes the creation of a new system, and the creation of a web based tool.
Developed and implemented a new product line to increase sales and profitability. Increased revenue by 20%. Managed the company's first year and annual budget.
Work with sales team to develop and implement new product launches. Responsible for the creation of a new product line.
Managed the daily operations of the branch, including the maintenance of all customer files, and the creation of a new system.