Bernice Jacobs - Customer Service Rep Resume Simple
A highly motivated individual with a strong work ethic, and a willingness to learn new skills and experience. I am a team player, and a team player.
  • communication skills, ups, communication, service, billing, customer service, shipping, file, typing, answering
  • patient, geriatric, medical, manager
  • 2017-12-252017-12-25

    Customer Service Rep


    • Provide excellent customer service by answering phones, scheduling, and maintaining a clean and organized work area. Performed all duties as assigned.
    • Created and maintained filing system, including but not limited to, correspondence, letters, emails, and other documents.
    • Maintained a detailed calendar of all correspondence and communication with the client, including the printing and shipping of the FedEx and ups.
    • Provide accurate and timely documentation, filing, and correspondence. Assist with the resolution of issues. Maintain and operate the system.
    • Provide excellent customer service by typing and distributing mails, faxes, and communication. Maintain a clean and organized work area.
    • Performs all facets of the billing process, including but not limited to, filing, faxing, and mailing.
  • 2017-12-252017-12-25


    Stephen F. Austin High School

    • I have worked in the geriatric population, as a medical Assistant, as well as the patient care manager.
    • Prepared and administered medications as directed by a physician. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.
    • Transported patients to treatment units, using a wheelchair or stretcher. Assisted with ADLs. Comforted patients and provided them with reassurance and encouragement.
    • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
    • Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
    • Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, Foley catheter removal and EKGs.

 HALeonard Auctioneers 

 Tri Counties Bank