Tera Nguyen - Shift Supervisor Resume Simple
I am a dedicated, hard working, and self-motivated individual with a strong work ethic, and a passion for helping others.
  • patience, communication, service, supervisor, patient, hospital, laboratory, medical, billing, gc, answering, friendly
  • pricing, administration, service, benefits, patient, compliance, customer service, therapy, quality, contracts, organization, evaluations, hippa, massage therapy, payroll
  • 2017-12-252017-12-25

    Shift Supervisor


    • Clinical operations: Patient care, organization of patient history, and communication with patients. Performed all aspects of physical therapy, including but not limited to, blood draws, and documentation.
    • Performed a variety of procedures including but not limited to: Sterile techniques, aseptic technique, organization of care, and patient education.
    • Duties included: Ordering supplies, organization of the clinical studies, and maintaining a clean and safe environment. Stocking and cleaning of the waiting rooms, and keeping the clinic running smoothly.
    • Responsible for organization of the laboratory, including distribution of all specimens, and preparation of reports for the infectious diseases of the deceased.
    • Provided clinical care for patients in the outpatient clinic, including organization of the Hospital, and providing follow up care for clients.
    • As a member of the hospital's safety Committee, I was responsible for the organization and distribution of all outpatient and inpatient cases.
  • 2017-12-252017-12-25

    Clinical Director

    Connecticut General Assembly

    • Administration of all aspects of the clinic, including but not limited to: budget, payroll, employee relations, staff development, patient satisfaction, and quality management.
    • Negotiated contracts with the practice and the administration of the organization. Implemented and maintained the organization's budget. This included the development of a new service system.
    • Managed the employee payroll program, including hiring, training, and supervising all employees. Developed and maintained a strong relationship with the company to ensure compliance with state and federal regulations.
    • Developed and implemented a new employee orientation program for the facility. Conducted monthly evaluations for therapy staff and managed the billing process.
    • Developed and implemented a new marketing strategy for the practice. Ensured that all the medical record and billing were properly maintained.
    • Increased the sales and marketing of the medical facility by establishing a new inventory system, which resulted in a significant decrease in the revenue of over 1.

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