I am a highly motivated, and dedicated professional with a strong background in the field of the banking industry. I have a proven track record of success in the following areas: Financial planning, analysis, and project management.
Maintained a high level of customer satisfaction by providing excellent service to clients and prospects. Assisted in the development of new business relationships.
Conduct weekly meetings with clients to discuss and resolve issues. Provide customer service to clients. Assist in the development of new business.
Developed and maintained client relationships through effective communication and problem solving. Managed and trained new employees. Created and maintained a strong working relationship with the client.
Responsible for providing solutions to customers and prospects through the use of credit applications and other financial products. Consistently met or exceeded sales goals.
Perform customer service duties and assist customers with questions and concerns. Maintain good working relationships with vendors. Ensure that all information is provided to the appropriate parties.
Excellent customer service skills and ability to work independently and in a fast-paced environment. Strong attention to detail and ability to prioritize multiple tasks.
Educated clients on the benefits of their financial situation and provided credit counseling. Explained and documented loan programs and products.
Assisted in answering all questions regarding loan processing, evaluations, and loans. Worked with underwriters to ensure that all loans were processed in a timely manner.
Reviewed loan agreements to ensure that they were complete and accurate according to policy. Maintained a high level of customer service.
Successfully completed a loan application for the company. I was able to close the loan and overcome the issue.