Ramona Hernandez - Trainer Resume Simple
SUMMARY
To obtain a position that will allow me to utilize my experience and knowledge in the field of software engineering, and project management. I am a highly motivated, and detail oriented.
SKILLS
  • trouble shooting, software, documentation, newsletters, communications, user experience, training, implementation, communication, problem resolution, mainframe, it, retail, editing, manual
  • vendor relations, inventory control, cases, use cases, inventory, dsp, communications, retail, communication, design
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Trainer

    Experian

    • Responsible for the creation, training, and communication of all IT related documentation and communications for the company. Worked with the senior management to develop and maintain the software.
    • Assisted in problem resolution and trouble shooting of the system. This included the ability to work with the team to resolve problems.
    • Led the implementation of a new web-based communications system for a medical filing system. The user interface was developed to allow the translation of the patient information to a PDF format.
    • Worked with the translation team to develop a new web-based filing system for collaboration and communication. This allowed the users to create a user friendly website.
    • Managed the translation of the company's Word documents to the new web-based user experience. This included the creation of a new content management system.
    • Developed a web-based billing system for the medical filing system. This included the creation of a new user interface, and the translation of the existing electronic claims processing.
  • 2017-12-252017-12-25

    Application Analyst

    Interline Brands

    • Involved in design, development, and support of the retail inventory, communications, and customer relations. Acted as liaison between the business and technical teams.
    • Responsible for communication and tracking of projects and tasks. I was able to manage multiple projects and work with the team to deliver the solution.
    • Developed and maintained the product backlog, use cases, and process flow diagrams for the product. Involved in the development of the new features and enhancements.
    • Participated in the development of the product and logistics for the product. Worked with the team to understand the requirements and to get the same.
    • Manage and coordinate the development of the new product and logistics, including the creation of a new product and the customer support.
    • Developed and implemented a new product for the logistics and purchasing of the embedded products. This allowed the team to create a new product.

 Mars Hill Review Theological & Literary Journal 

 Organic Agriculture at FAO