Roosevelt Edwards - Customer Service Associate Resume Simple
A highly motivated individual with a strong work ethic, and a willingness to learn new skills and experience. I am a team player, and a team player.
  • insurance, office, medical, database, patient, inventory
  • human resources, management, office, physiology, medical terminology, psychology, administrative, health care, records management, anatomy, medical, office management
  • 2017-12-252017-12-25

    Customer Service Associate


    • Assisted with patient flow and office inventory database. Entered and retrieved insurance information. Processed and verified insurance claims.
    • Assisted with the administration of medications and treatments. Assisted in the care of patients with various conditions. Responsible for the ordering and stocking of supplies.
    • Scheduled appointments, registered patients, and distributed information to pharmacies. Provided patient education and assisted with medical procedures.
    • Assisted in the development of the client plan of care. (e.g. Psychosocial assessments, assessment, treatment plans).
    • Maintained and updated records for all patients and their families. Provided information to callers and visitors. Performed other duties as assigned.
  • 2017-12-252017-12-25

    Office Assistant

    Cox Cable

    • Worked with the administrative and medical staff in the administration of the health insurance management system. Patient care included: immunizations, injections, and medication administration.
    • Worked with the health care office, including the hiring and training of new employees. Supervised the front desk, and managed the entire department.
    • Managed and maintained medical records and billing information for the department. Assisted in interviewing and hiring of new employees.
    • Worked with the EMR system, medical records, and patient care management systems to ensure proper billing and reimbursement.
    • Managed and maintained inventory of all medical records and supplies for the practice and the hospital. Worked with the healthcare team to ensure proper and accurate documentation.
    • Performs basic clerical duties, such as, data entry, medical records, and other related duties as assigned.

 Diana William Bou Karam 

 Faith, Hope and Love