A highly motivated, results-oriented professional with a strong background in customer service, and administrative support. Proven ability to work independently and as a team player.
telephone, scheduling, liaison, management, data management, client services, recruiter, retention
Broome Community College
Manage the day-to-day operations of the Center, including the supervision of staff, customer retention, and student enrollment.
Assists with the development of the Recruiter database management system. Serves as liaison between the student and the school district.
Managed the scheduling of all telephone and e-mail inquiries for the University of Maryland and the state of Maryland.
Developed and implemented a new data entry system for the University of Maryland. This included the creation of a new student enrollment process and the development of a comprehensive curriculum.
Worked with the admissions department to ensure that all students were eligible for the College and the career of the student population.
Coordinated and managed all aspects of the admissions process for the University of Maryland, including the development of the University's first-ever student enrollment system.
Senior Electronics Technician
Conducts training and development of the team members and the staff. Ensures that the program is in compliance with the Army and Navy policies.
Managed the training and development of the team and the training of the new hires. The program was rolled out to the entire company.
Developed and implemented a new training program for the entire company. Responsible for the development of the training manual.
Manage the daily activities of the team to ensure the proper execution of all the event productions. The duties included: Managing the day-to-day operations of the project, ensuring that the team is running
Created a new website for the company to help the students become more efficient. Also, I was able to create a team of over 50 people.
Worked with the team to ensure that the students were fully informed about the student progress. I was also responsible for the daily operations of the school.