Karen Mcdonald - Assistant Manager Resume Simple
SUMMARY
Seeking a position in a professional environment where I can utilize my skills and knowledge to the fullest. I am a highly motivated individual with a strong work ethic, and the ability to work well with others.
SKILLS
  • associate, contracts, phones, service, manager, award, liaison, customer service, retention, exceed
  • fax machine, quickbooks, 10 key, office, presentations, assessment, monitoring, 60 wpm, microsoft, microsoft office, outlook, fax, bilingual, training, instructor, safety, team player, communication
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Assistant Manager

    Alliance Residential Company

    • Customer service Manager -managed the entire company to exceed the business, exceeding the expectations of the sales Associate, and increasing revenue by 30%.
    • Served as liaison between the sales and marketing team to ensure customer satisfaction. Developed and implemented a new business plan.
    • Manage and track all sales and marketing activities. Prepare and maintain monthly reports. Perform quarterly retention. Work with the CEO to develop and implement the program.
    • Received a letter of recognition for the company, and was awarded by the President of the year Award for outstanding customer service.
    • Developed and implemented a new marketing plan for the company. Managed the billing department. Created and maintained contracts.
    • Assisted in the phones and the use of the company website. Created and maintained a new employee Handbook. Trained all employees on the use of the company.
  • 2017-12-252017-12-25

    Laboratory Teaching Assistant

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    • Created and maintained a computer database for data entry and analysis of all incoming and outgoing mail. Assisted in writing and updating Microsoft Word and Excel.
    • Assist students with computer software, audio-visual training, and charting. Cleaning and restocking of all equipment.
    • Excellent communication skills, typing, fax, Word, PowerPoint, and Outlook. Also, I have been able to work in a fast paced environment.
    • Bilingual: Spanish-speaking patients, family counseling, and follow up care. Assist in the preparation of blood samples for testing.
    • Assist with teaching and assessment of the course of the Instructor and trainer. I have developed a strong understanding of the curriculum and the ability to work in a team environment.
    • Computer Skills: Microsoft Word, Excel, PowerPoint, Outlook, and Windows 2000, and writing. Creating and maintaining a copy of files.

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