Lillie Tarrant - Customer Service Manager Resume Simple
To obtain a position in a progressive organization that will allow me to utilize my skills and experience to provide quality care to patients. I am a highly motivated individual with a strong work ethic, and a commitment to excellence.
  • training, correspondence, customer service, service, security
  • responsible, cash, credit
  • 2017-12-252017-12-25

    Customer Service Manager

    Mildred Elley College

    • Maintains and updates current training materials, including security and correspondence with the company. Develops and maintains a positive and professional relationship with the public.
    • Provides customer service and makes recommendations to customers regarding their needs. Monitors and documents the status of the assigned activities.
    • Ensure that all customer service and satisfaction information is complete and accurate. Ensures that the customer is aware of the customer's needs.
    • Ensure that all employees are trained in the proper use of the equipment. Responsible for the management of the facility.
    • Responsible for all aspects of the company‚Äôs business plan. This includes the development of the program, the planning, and implementation of the company's policies.
    • Managed the daily operations of the facility, including the creation of a new employee orientation program. Hired and trained new employees.
  • 2017-12-252017-12-25


    Hopkinsville Community College

    • Managed cash flow, credit card, and bank deposits. Reconciled and balanced invoices for all accounts. Maintained and updated company policies and procedures.
    • Responsible for the upkeep of the facility and the general upkeep of the department. This includes but not limited to: Checking in and out of the building, collecting and sorting mail, and preparing reports.
    • Assist with daily activities such as making sure they are up to date. Keeping the residents clean and tidy.
    • Maintaining and updating all customer service information. Ensure that all the data is accurate and complete. Ensure that the customer is aware of the customer's needs.
    • Assist with the preparation of menus and recipes for the residents. Assist in the development of the menu selections.
    • Assisting with the preparation of the food and other materials for the residents. Provide information to the residents and/or family members.

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