Todd Cumming - Customer Service Rep Resume Simple
SUMMARY
Seeking a position in a company where I can utilize my skills and experience to benefit the company. I am a self-motivated, dependable, and a team player.
SKILLS
  • medicare, insurance, phones, healthcare, email, benefits, satisfaction, exceed
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Rep

    Customer Direct

    • Provided customer service to patients, physicians, and insurance companies. Maintained a positive and confident relationship with the client.
    • Ability to work in a fast paced environment, including customer satisfaction, email, and benefits. Manage and resolve issues with the client.
    • Resolved insurance issues and Medicare billing issues in a timely manner. Assisted in the resolution of customer complaints. Provided information to the clients.
    • Provided customer service by answering phones, responding to inquiries and relaying information to customers, physicians, and other healthcare professionals.
    • Created and maintained a positive and professional relationship with the clients, families, and the community. Provided information to the residents and their families.
    • Developed and maintained a positive image for the company, and provided a positive and professional relationship with the clients.

 360 Visibility 

 Governmental Accounting Standards Board (GASB)