Stephen Morris - Customer Service Rep Resume Simple
SUMMARY
To obtain a position in a company that will allow me to utilize my skills and experience to benefit mutual growth and success. I am a self-motivated, dependable, and a team player.
SKILLS
  • insurance, claims, service, professionalism, patient, pricing
  • ekg, patient, file, clerical, computers, icu, inventory, blood pressure, databases, scheduling, vital signs, nursing, medical
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Rep

    Anheuser-Busch InBev

    • Provided customer service to patients, insurance companies, and patient accounts, and assisted in receiving and pricing of claims.
    • Utilized professionalism and initiative to work independently and efficiently. Consistently able to handle multiple tasks. (e.g.
    • Reviewed and verified all customer information and complaints. Communicated with customers and their representatives. Provided feedback on the customer's needs.
    • Maintained accurate records of all controlled substances and controlled substances. Assisted in the preparation of the pharmacy for the distribution and storage of medications.
    • Created and maintained a system of tracking and processing of all data. Resolved issues with customer complaints. Provided feedback to the team members.
    • Consistently received and processed all incoming calls from customers and providers. Provided information and advice regarding customer service. Resolved issues in a timely manner.
  • 2017-12-252017-12-25

    Surgery Scheduler

    University of Connecticut

    • 6. Assist with patient vital signs, blood pressure, and medical history. Perform clerical duties such as filing, chart abstraction, and file paperwork.
    • Worked with the front desk staff, including scheduling, data entry, and entering all information into the computer.
    • Trained new employees on the use of computers and other equipment Used in the nursing department. Performed EKG, Holter monitor, and valve replacement procedures.
    • Provided training to new staff on proper procedures and protocols for the operating room. Assisted in the preparation of surgical equipment for surgery.
    • Maintained and updated the inventory of all equipment Used in the department. Stocked supplies and restocked the emergency room.
    • Provide assistance to staff with intubations and CPAP mask fitting. Monitor and report any changes in patients condition. Work closely with the cardiologist.

 The Opdyke Group 

 TCB Solutions