Josephine Everhart - Customer Service Associate Resume Simple
SUMMARY
I am a highly motivated individual with a strong work ethic, and a willingness to learn new skills. I have a strong background in customer service, and the ability to work well with others.
SKILLS
  • coding, organization, icd, training, icd 9, cpt, audits, research, clinical
  • logistics, documentation, investigations, correspondence, compliance, communications, record keeping, implementation, recruiting, compensation, staffing, benefits, workers compensation, claims, payroll
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Associate

    Great Plains Coca-Cola

    • Maintain HIPPA compliance, including scheduling of all billing and coding, and clinical notes. Ensures that all documents are filed correctly and in a timely manner.
    • Assist with HIPPA compliance, including scheduling, and updating and maintaining all records. Ensure accuracy of all documents.
    • Maintain and update all HIPPA documentation and correspondence. Manage and resolve issues related to the practice. Ensure that all policies and procedures are followed.
    • Ensure that all training requirements are met and compliance with all applicable state and federal laws and regulations. Including but not limited to, HIPPA, OSHA, and the company.
    • Maintain compliance with HIPPA, OSHA, and other regulatory agencies. Ensure all documents are submitted to the appropriate parties.
    • Assist with HIPPA compliance, scheduling, and other tasks as assigned. Maintain and update all electronic medical records.
  • 2017-12-252017-12-25

    HR Generalist (Contract)

    Luth Research

    • Reviewed and approved payroll for compensation benefits, including scheduling, employee relations, and training. Completed and submitted all required documentation to the Director.
    • Performed administrative duties such as scheduling, training, and compliance with all applicable regulations. Ensured that the office was in the appropriate areas of the department.
    • Provided administrative support to the department of health and wellness Center, including the development of a new hire orientation, and scheduling of all regulatory documentation.
    • Scheduling and recruiting of employees; provided administrative support to staff, physicians, and other departments to ensure proper billing and management of claims.
    • Performed administrative duties including scheduling, payroll, and problem resolution. Ensured proper documentation and reporting of all incidents.
    • Assisted in the development and implementation of a new employee Handbook, policies, procedures, and communications for the department.

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