Joanne Becker - Customer Service Manager Resume Simple
A highly motivated, results-oriented, and dedicated professional with a strong background in the banking industry. I am seeking a position that will allow me to utilize my skills and experience.
  • adjustments, purchasing, accounts receivable, leasing, contracts, invoice, invoicing, shipping, office, reports, inventory, inventory control, sales and, accounts payable
  • monitoring, and sales, sales force, accounts receivable, outside sales, inventory
  • 2017-12-252017-12-25

    Customer Service Manager


    • Handled all office duties including: invoicing, inventory control, purchase orders, contracts, and accounts payable. Processed weekly reports for collection.
    • Maintained customer relations, purchasing, shipping, sales orders, purchase orders, and sales orders. Prepared and processed monthly journal entries.
    • Responsible for all aspects of accounts receivable, including sales and collection of over $1.8 million in credit.
    • Leasing and sales of all products and services for the company. Responsible for the development of a new product line.
    • Prepared and processed customer invoice adjustments and credits. Managed and maintained customer accounts. Assisted customers with payment inquiries.
  • 2017-12-252017-12-25

    Customer Service Specialist

    Gaylor Electric

    • Monitoring inventory and accounts receivable for the company. Also responsible for the sales and sales of the company. This includes the creation of a new product line.
    • Customer service, sales force, and product development. Strong knowledge of the market. The ability to build relationships with customers.
    • Responsible for sales of products and services. Work with customers to resolve issues. Provide customer support and assistance.
    • Maintained and updated customer information and sales data for the purpose of providing information and support. This included the creation of a new product and the company's website.
    • Responsible for the development of a new product line, including the creation of a new sales plan. Developed a brand identity and promotional program.
    • Increased sales by 20% through the use of a new system and the creation of a new retail and wholesale business.

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