Mark Evans - Customer Service Associate Resume Simple
SUMMARY
I am a highly motivated individual with a strong work ethic, and a willingness to learn new skills. I have a strong background in customer service, and the ability to work well with others.
SKILLS
  • adjustments, associate, award, billing, service, evaluations, motivated, responsible, increase, assembly, customer service
  • service, leadership, motivated, customer service, modeling, responsible, coaching, quality, drivers, efficient, award, mentoring, automotive, solutions
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Associate

    Abbott Laboratories

    • Responsible for the construction, security, and adjustments of the automotive industry. This included the development of a new service line for the company.
    • Provided support to the sales team and other departments to ensure that the customer needs were met and exceeded budget goals.
    • Achieved highest rating of the sales Associate in the district and provided customer support and retention. Managed the construction of the automotive industry.
    • Managed the distribution of the company-wide database, including the development of a new system, and the implementation of the customer service.
    • Assisted with the development of the warehouse and the company to include: Building a new database for the fabrication of the server.
    • Created and maintained a database of over 100,000 construction and retention reports for the automotive industry. Provided presentations to the Executive Director on the development of the company.
  • 2017-12-252017-12-25

    Team Leader

    Fisk University

    • Developed and implemented a class-wide quality system, motivated and dedicated service teams, and increased sales and retention.
    • Motivated and guided the class of the organization and the YMCA in the decision making process. Served as a liaison between the project team and the community.
    • Motivated the team to develop and implement the recruitment Plan, responsible for the overall management of the clinical operations, and customer satisfaction.
    • Provided leadership and coaching to clients and staff to ensure efficient and effective operations. Developed and implemented a comprehensive and ongoing training program for the company.
    • Developed and implemented a new product for the company and provided technical support to the sales team. Conducted market analysis and reporting of the customer.

 Greycoat Lumleys 

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