Juliet Walker - Customer Service Manager Resume Simple
SUMMARY
I am a highly motivated, results-oriented, and dedicated professional with a proven track record of success in the areas of operations, and project management.
SKILLS
  • customer service, payroll, manager, oracle, training, coaching, metrics
  • customer service, manager, database, purchasing, file, maintenance, sales and, tax, ups, cash, accounts payable
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Manager

    Domus Vita

    • Provide training to new employees and assist Manager with payroll metrics. Prepare and process monthly commission statements for all locations.
    • Supervised and trained sales team in customer service and coaching to ensure that all employees were in the right product in the company.
    • Assisted in the conversion of Oracle to a new system, which included the creation of a new chart of accounts, and the migration of the legacy system.
    • Worked with the sales team to develop and implement a new marketing campaign. Managed the entire business process. This included the development of a new product and promotional plan.
    • Managed the development of a new product line for the company. Developed and implemented a new process to track and manage the sales of the products.
    • Created and implemented a new product launch program for the company. This included the creation of a new website, and the creation of a web based app.
  • 2017-12-252017-12-25

    Accounts Payable Specialist

    Victor Valley High School

    • Assisted with training of new hires on the research and maintenance of the purchase orders and the accounting system. Set up new vendors in the system.
    • Responsible for training new hires on the use of the accounts payable and purchasing clerk, and the company‚Äôs POS system to research and reconcile the cash receipts.
    • Assisted in the training of new hires on the use of the internet database. Updated and maintained all sales and use tax files.
    • Assist Manager with file maintenance and customer service. Respond to vendor inquiries. Prepare and process weekly check runs.
    • Process weekly check runs, ups, and ACH transactions for all vendors. Maintain vendor files. Update and maintain vendor master file.
    • Maintain vendor files and correspond with vendors regarding payment status. Prepare and process 1099's. Review and approve all invoices for payment.

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