Provide clinical education and support to patients and their families, including the orientation of new employees, students, and volunteers.
Provide proactive patient care and education to patients, families, and other medical staff in the ICU, CCU, and SICU.
Demonstrated ability to work in a fast paced environment with minimal supervision, in a fast paced environment. I was able to multi-task in the emergency department, and the pediatric intensive care unit.
Responsible for the education and mentoring of new staff in the areas of cardiac Telemetry, respiratory, and emergency department.
Participate in the development and organization of programs for respiratory therapy department. Develop and implement policies and procedures for the nursing staff.
Assist in the recruitment and education of sleep Center, including cardiac monitoring, research trials, and all aspects of clinical trials.
Provided excellent communication with healthcare professionals and patient care team to ensure the best possible care for the geriatric population.
Developed and implemented a new workflow process for the department Manager and was responsible for the overall customer satisfaction. This included the creation of a new employee orientation program.
Provided leadership and training to staff on the development of new therapy techniques and procedures. Developed and implemented a system for better communication with the physicians.
Developed a reputation for positive customer satisfaction and compassionate attitude. Consistently met and exceeded expectations. Recognized by superiors for outstanding performance.
Developed and implemented a new system for the department to improve morale and teamwork. This was a great opportunity to work in a team environment.
Develop and implement creative and innovative programs for patients, families, and visitors. Build relationships with outside vendors and suppliers.