Develop, implement, and manage a new product development process for the customer base of the company. Responsible for the collection of over $1.
Developed and implemented a new database to increase the organization’s ability to exceed the company goals. Worked with the IT department to develop a new system to track and report on the progress of the project.
Developed and implemented a new database for the organization to ensure compliance with the best practices of the company. Created a process to track and report on the net present value of the customer.
Developed and implemented a new business solutions for the branch. This included the development of a new customer service program, which resulted in a 40% increase in revenue.
Increased sales by over 50% in first year of employment. This was a top performer in the region. The company grew from a total of over $1.
Developed and implemented a new process for tracking and reporting the monthly sales and use tax for the state of Texas.
Banking Center Manager II
Mandl School of Allied Health
Manage the branch team to exceed sales goals and service expectations. Coach and train new employees on the bank’s products and services.
Provide coaching and guidance to the sales team to increase customer service and profitability. This includes the development of a new banking Center, and the creation of a new business.
Managed the branch in the region, including the retention of the top management team. The goal was to achieve the highest level of service.
Increased branch revenue by over 50% in first year of employment. This was a top performer in the district.
Grew branch from $1 million to over $200 million in deposits, and increased deposit base by over 50%. Managed and developed a team of specialists.
Responsible for the development of a new branch in the region. The branch was ranked #1 in the district in the nation.