Michael Mitchell - Customer Service Rep Resume Simple
A highly motivated individual with a strong work ethic, and a willingness to learn new skills and experience. I am a team player, and a team player.
  • adjustments, billing, technical support, clients, problem solving
  • 2017-12-252017-12-25

    Customer Service Rep

    Depaul University

    • Answered phones, greeted clients, and forwarded calls to the appropriate party, and made adjustments to the problem.
    • Performed all facets of the billing department to ensure timely resolution of problem solving issues. Identified and resolved problems and concerns.
    • Provided technical support to the customer and customers. Maintained and updated client files. Managed the business process. Assisted with the development of new and existing products.
    • Maintained and organized all customer service records and files. Ensured that all customer service and information was provided to the customers.
    • Provide support to the customer service department in the development of the company policies and procedures. Maintain and ensure compliance with all applicable federal and state laws.
    • Maintained accurate records of patient care, condition, progress and concerns. Performed routine checks of vital signs, and administered medications as directed.

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